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Define the problem and determine its causes.

First read the case study on pages 182 210 of the textbook (see attachments). Analyze the case study in utilizing the Five-Step Approach provided by the authors. The five steps are the following: 1. Define the problem and determine its causes. 2. Establish criteria to evaluate alternatives. 3. Generate policy alternatives. 4. Evaluate and select policy. 5. Evaluate adopted policy. 6. Did the five-step model help you understand the problem, and help you organize and structure your research and a potential response in a way that made the task more manageable, and your analysis more thorough? Or did this wicked problem reveal possible with or, limitations of the five-step approach? The paper should be a graduate level paper consisting of 200-500 words. The paper must go beyond the obvious and have in-depth information. The paper must include Three SCHOLARLY SOURCES/REFERENCES to support your position. Remember all scholarly sources/resources including, but not limited to, journals, magazines, and/or books must be properly cited using APA style.