Please answer ONE of the following:1. Define both oral communication and written communication, using examples to describe when eachtype of communication is most effective.2. Describe five ways in which you can use nonverbal cues to show speakers that you are listening tothem, and provide an example for each.3. Why is professional courtesy important in business? What are some specific situations in whichprofessional courtesy should be demonstrated?If possible, please cite something from College English and Business CommunicationSue Camp and Marilyn Satterwhite, 2019McGraw-Hill EducationISBN.13: 978-1-259-91181-1
