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Working with diverse people

Part 1: Short Answer Questions Read the question carefully. Your answer should be a minimum of 20 words but no longer than 250 words. 1. Australia is a very diverse country. Give three (3) examples of what makes it diverse. (75 100 words) 1. 2. 3. 2. Give two (2) examples of how Australias diversity contributes to the areas of work and life listed below: (75 100 words for the table) Impact on work and life Political Diversity Social Diversity Economic Diversity Cultural Diversity ? 3. Aboriginal and Torres Strait Islander diversity In the table below: a. Give two (2) examples of social, economic and cultural barriers that Aboriginal and/ or Torres Strait Islanders may experience (75 100 words for the table) Issue Barriers experienced by Aboriginal and Torres Strait Islander people Social Political Economic Cultural In the table below: b. List two (2) impacts these barriers may have on Aboriginal and/ or Torres Strait Islanders to access services (75 100 words for the table) Issue Impacts experienced by Aboriginal and Torres Strait Islander people trying to access services Social Political Economic Cultural 4. Australias diversity includes marginalised groups in the community. List two (2) potential needs of these groups in relation to: (75 100 words for the table) Potential needs Protection/ Protective factors Physical, mental and emotional health issue/care needs Impacts of discrimination, trauma, exclusion and negative attitudes 5. In what situations would you use: (75 100 words for the table) a. Language and cultural interpreters b. Imagery ? 6. Complete the table below by identifying: (75 100 words for the table) Three (3) changing cultural practices in Australia. What has influenced them The impact they have had on society. Changing practice Influences Impact 7. This question relates to your appreciation of diversity and inclusiveness within your workplace. (150 250 words for the table) a. Give two (2) examples of how you value and respect diversity and inclusiveness across all areas of your work? b. Explain how you contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness? c. Identify two (2) of your work practices that make environments safe for all? d. What strategies do you use to ensure you show respect when communicating with people from diverse backgrounds? e. Identify two (2) strategies you could use to communicate effectively, when a language barrier exists. ? f. Give two (2) examples of social and cultural impacts that may occur when there is a cross cultural misunderstanding. g. Identify two (2) actions you can take as a worker to sensitively resolve cross cultural differences when a misunderstanding occurs. 8. This question requires you to consider your own cultural background, experiences and beliefs. a. Describe one (1) cultural view and/or bias you may have and why you think you have this opinion. b. List two (2) limitations regarding diversity in society, a person could have with their self-awareness. c. Identify two (2) ways to improve your own self and social awareness. ? 9. How does diversity practices and experiences impact on personal behaviour, interpersonal relationships, perception and social expectations of others? (75 100 words for the table) Personal behaviour Interpersonal relationships Perception Social expectations 10. Complete the following table, demonstrating skills in recognising and respecting the needs of people from diverse social and cultural backgrounds. (75 100 words for the table) Example 1 Example 2 Example 3 Using your knowledge of diversity, provide three (3) examples where you have used appropriate verbal and non-verbal communication to show respect for people from different cultural or social backgrounds than your own. Provide three (3) examples where you have identified and responded appropriately to a cross cultural misunderstanding ? 11. Give a brief description of the universal declaration of human rights. (75-100 words) 12. Identify the relationship between human needs and human rights (75 100 words) 13. Give a brief definition of the following: (150-250 words for the table) Diversity area Characteristics Culture, Race, ethnicity Disability Religious or spiritual beliefs Gender, including transgender Intersex Generational Sexual orientation/ sexual identity lesbian, gay, bisexual, heterosexual 14. Give a brief overview of the legal and ethical considerations (international, national, state/ territory, local) for working with diversity, how these impact individual workers and the consequences of breaches. (150 – 250 words for the table) Discrimination Legislation Ethical Consideration Impacts on workers Consequences of breaches Age Disability Racial Sex ?
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