Write a 2 page memo (use a MS Word template) that relates how at least 2 Quality Improvement tools (such as the cause and effect diagram (Ishakawa), PARETO charts, etc.) to the PDCA or DMAIC methods of Quality Management.

Write a 2 page memo (use a MS Word template) that relates how at least 2 Quality Improvement tools (such as the cause and effect diagram (Ishakawa), PARETO charts, etc.) to the PDCA or DMAIC methods of Quality Management. All information is in the course text – external research is not required. Keep the memos succinct and business-like. Course text citation: Swink, M., Melnyk, S., Hartley, J., & Cooper, M. (2017). Managing Operations: Across the Supply Chain (Third Edition). New York, NY: MCGraw Hill Education.