4.5.1 Analyse the quality improvement and quality assurance arrangements of your own organisation. 4.5.2 Evaluate a learning programme, taking account of the quality maintenance procedures in your own organisation. 4.5.3 Identify areas for improvement in a learning programme, taking account of the outcomes of evaluation. The student should complete a reflective piece on the quality improvement and quality assurance arrangements of their own organization, and how this impacts on the learning programme in their organisation. Please use subheadings for this assignment to ensure that all criteria are covered sufficiently. In this essay you should discuss: Quality improvement e.g. quality improvement plan, sharing best practice (Advanced Practitioners, peer observations) staff mentoring, in-service training, creating opportunities for promotion and personal development. Quality assurance e.g. standardised pro forma and course files, verification of documentation and assessment, course review, observation scheme, achievement prediction and tracking, self assessment review, annual staff review. Evaluate a learning programme e.g. learner surveys, focus groups, formal and informal learner feedback, team review, early review to check meeting expectations, on-programme to ensure satisfaction, reactive in response to concerns, meeting targets, learner achievement records, value-added rates and opportunities for action planning. Evaluation outcomes, e.g. outcomes of course evaluations, student survey data, benchmarked retention, achievement and success data, value-added achievement, student progression data, self assessment report (SAR), teaching team feedback, feedback from stakeholders, feedback from internal and external verification, discuss findings with line manager to implement change and share need for change with those responsible for quality assurance.
