4. AIM OF THE STUDY The aim of the study is to investigate the effects of employee cross training and its impact on organizational performance in the hospitality industry. A Case study at Gaborone international convention Centre. 5. RESEARCH OBJECTIVES On the basis of above aim, following objectives is being formulated for the research proposal. It is being formulated as follows To identify current effects of employee cross training at Gaborone international convention Centre. To determine the impact of employees cross training on organizational performance at Gaborone international convention Centre. To offer recommendation on how to improve employee cross training to enhance organizational performance at Gaborone international convention Centre. 6. RESEARCH QUESTIONS What is the current effects of employee cross training at Gaborone international convention Centre. What is the impact of employees cross training on organizational performance at Gaborone international convention Centre. How to ensure that employee cross training is improved to enhance organizational performance at Gaborone international convention Centre. 8. LITERATURE REVIEW Requirements -8-10 pages ,current literature must be cited(not older than 5 years,except in the case of original authors or textbooks. Provide sub heading which are linked to your objectives To identify current effects of employee cross training at Gaborone international convention Centre. To determine the impact of employees cross training on organizational performance at Gaborone international convention Centre. To offer recommendation on how to improve employee cross training to enhance organizational performance at Gaborone international convention Centre. – The content must be a critical reviewed literature – Expected pages must be 8-10 of literature review including conclusion Formatting -Required spacing is 1.5 -Font style : Arial or Times new roman Font Size: 12
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