Conduct a gap analysis utilizing McKinsey 7s Framework by identifying the current recruitment tools used in a call center and suggest other tools which can be used to improve person-job fit. You must use examples from call center chosen to support your responseGuidelinesthe gap analysis▪ Utilising McKinsey 7S Framework, fill in the current and future state for each category, which would highlight where the gaps exist.• Analyse current performance by collecting relevant information on person- job fit and then compare to standards based on theory.• Recommendations- after a comparison of the organisation’s future goals against its current state, pen recommendations that outlines specific steps to be taken to fill the gap between the current and future states based on the recruitment tools to reach the target objectives and as it pertains to person job fit.
